Privacy Policy
We respect your privacy. This policy explains the information EBingwa collects, how we use it, the protections we apply, and the choices you have when your school uses our free operating system.
Overview
EBingwa provides a free school management system that helps institutions run admissions, assessments, finance, transport, and family engagement. This privacy policy applies to all websites, applications, and services operated by EBingwa. By using our platform you consent to the data practices described here.
1. Information We Collect
We collect personal and non-personal data to deliver and improve the EBingwa experience.
- Personal information: names, email addresses, phone numbers, billing addresses, payment information, class assignments, guardianship details, and any data uploaded by your school.
- Non-personal information: device details, browser type, IP address, referring pages, and usage analytics gathered through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, secure, and improve EBingwa services.
- Process transactions, send receipts, and manage accounts when applicable.
- Respond to inquiries and offer customer support.
- Personalise dashboards, notifications, and communication preferences.
- Send product updates, education resources, and compliance notices (opt out anytime).
- Monitor usage trends to optimise performance and plan new features.
- Comply with legal obligations, resolve disputes, and enforce our terms.
5. Data Security
EBingwa uses encryption, role-based access, audit logs, and regular backups to safeguard information. While no system is 100% secure, we continually review our safeguards and train staff on data protection best practices.
6. Your Data Protection Rights
Depending on your location, you may have the right to access, correct, delete, or export your data. You can also object to marketing messages or request restricted processing.
To exercise these rights, email support@ebingwa.com. We will respond within applicable regulatory timelines.
7. Third-Party Links
Our website may include links to external resources. EBingwa is not responsible for the privacy practices or content of third-party sites. We recommend reviewing the policies of any site you visit.
8. Children’s Privacy
EBingwa does not knowingly collect information from children under 18 without guardian or school consent. If we learn that such data was collected inadvertently, we will delete it promptly.
9. Updates to This Policy
We may update this policy to reflect new regulations or product enhancements. When we make material changes we will update the effective date and notify schools through in-app messages or email.
10. Contact Us
Questions about this privacy policy can be sent to support@ebingwa.com or mailed to EBingwa, Global Operations.